Topic

Answers before rollout

Common questions about multi-site access, mobile apps, GPS, reporting, and what happens when connectivity drops.

  • Managers see only assigned sites; admins see the whole organization.
  • GPS updates while on duty; check-in requires a live connection for verification.
  • Demo accounts are available after seeding your staging environment.

No. Supervisors are scoped to assigned sites. Administrators have organization-wide visibility.

Guards use VF SWMS Guard on iOS or Android. The web portals are for administrators and managers only.

Check-in requires a live connection so GPS verification is trustworthy. The app prompts retry when offline; patrol and SOS behaviour is documented in your rollout guide.

Yes — attendance, incidents, and patrol summaries export to CSV, Excel, and PDF from the manager and admin portals.

VF SWMS SWMS focuses on guard workforce operations; VisionFlow VMS handles visitor arrivals. Sister products share the same product family — visit visitors.africa for visitor management.