Topic
The field workflow from shift start to incident close-out
Guards follow one guided path on every post: geofenced check-in, live GPS while on duty, patrol scans, tasks, incidents, and one-tap SOS — with managers watching the same timeline remotely.
- Check-in → patrol → tasks → incidents → check-out with GPS and timestamps on every step.
- Expected shifts and site assignments are already loaded — guards confirm, not retype.
- On-duty lists show who is active at each client site for the current shift.
Shift check-in with proof of presence
Reception-style chaos does not belong on a guard post. VF SWMS verifies arrival inside the site geofence, optionally with a selfie, and opens the shift on the manager dashboard immediately.
- GPS geofencing prevents check-in from the car park across the road.
- Late arrivals and missed check-ins surface for supervisors without phone calls.
- Attendance exports feed payroll and client reporting.
Patrols, tasks, and accountable rounds
QR or NFC checkpoints prove the guard reached each point. Tasks carry priority and due time; status updates sync to the manager portal in real time.
- Missed patrol points trigger alerts before the client calls you.
- Photo and notes on tasks keep handoffs structured.
- Patrol history is searchable by site, guard, and date.
SOS and incidents without losing context
When something goes wrong, the guard app sends SOS with live coordinates. Incidents capture category, narrative, and photos — all tied to site and shift.
- Managers acknowledge SOS and log response time for audits.
- Incident types cover theft, medical, fire, disturbance, and more.
- Every record links to the guard, site, and supervisor on duty.